Privacy Policy

Effective Date: July 2026

This Privacy Policy explains how DRAGON DO LLC ("we," "us," or "our"), the owner and operator of Pethnod.com, collects, uses, stores, discloses, and safeguards the personal information of visitors and customers ("you" or "your") who access our website or purchase our insulated drinkware products.

This Privacy Policy applies to all information collected through Pethnod.com, as well as any related customer service, sales, marketing, and order fulfillment activities. By accessing or using our website, you acknowledge that you have read and agree to the practices described in this Privacy Policy.

1. Company Information

Company Name: DRAGON DO LLC

Federal Employer Identification Number (EIN): 46-3944435

Official Business & Shipping Address:
7341 NW 54th Street
Miami, FL 33166
United States

Customer Support Email:
[email protected]

Pethnod.com is operated by Wang Zhanhua, the authorized online operations representative of DRAGON DO LLC under a formal written authorization issued in February 2026, with an authorization period of three years. All data processing activities carried out through this website are performed on behalf of DRAGON DO LLC and in accordance with applicable laws and regulations.

2. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

• Place an order

• Create an account (if available)

• Contact customer support

• Subscribe to newsletters or promotional communications

• Submit product reviews or inquiries

This information may include:

• Full name

• Billing and shipping address

• Email address

• Telephone number (if provided)

• Payment-related information (processed securely through third-party payment providers)

• Order history

• Customer service communications

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Referral source

• Date and time of access

• Website usage statistics

• Cookies and similar technologies

This information helps us improve website functionality, security, and user experience.

3. How We Use Your Information

We use your personal information only for legitimate business purposes, including:

• Processing and fulfilling orders

• Arranging shipping and delivery

• Providing customer support

• Responding to inquiries and product questions

• Sending order confirmations, shipping updates, and service-related notifications

• Improving our website, products, and services

• Preventing fraud and maintaining website security

• Complying with legal obligations and regulatory requirements

• Sending promotional emails only when you have chosen to receive them

We do not sell, rent, or trade your personal information to unrelated third parties for marketing purposes.

4. Information Sharing

We may share limited personal information only when necessary to operate our business, including with:

• Shipping and logistics providers

• Payment processing service providers

• Website hosting and technology service providers

• Professional advisors where legally required

• Government authorities when required by applicable law

All third-party service providers are expected to maintain appropriate security measures and use your information only for authorized business purposes.

5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information using industry-standard security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Cookies and Similar Technologies

Pethnod.com uses cookies and similar technologies to:

• Remember your preferences

• Maintain shopping cart functionality

• Analyze website traffic

• Improve website performance

• Enhance your browsing experience

Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain website functions.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Object to certain processing activities

• Withdraw consent where applicable

• Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

8. Children's Privacy

Pethnod.com is intended for individuals who are at least 18 years of age or the age of legal majority in their jurisdiction.

We do not knowingly collect personal information from children. If we become aware that information from a child has been collected unintentionally, we will promptly delete such information in accordance with applicable laws.

9. Third-Party Websites

Our website may contain links to third-party websites for your convenience. This Privacy Policy applies only to Pethnod.com.

We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page together with the revised effective date. Your continued use of Pethnod.com after changes become effective constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the way your personal information is handled, please contact us:

DRAGON DO LLC

7341 NW 54th Street

Miami, FL 33166

United States

Email: [email protected]

We will make reasonable efforts to respond to your inquiry as promptly as possible.